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Unidentified incoming call. Review INVITE and adjust source

Discussion in '3CX Phone System - General' started by ldeeder, May 31, 2010.

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  1. ldeeder

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    Phone system sends and receives calls to main number, but everytime I make an inbound call to a DID I get the following:

    Unidentified incoming call. Review INVITE and adjust source identification

    TIA. Larry
     
  2. SY

    SY Well-Known Member
    3CX Support

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    Hi Larry,
    If you will try to search on the 3cx.com/forums, wiki.3cx.com, 3cx.com/blog for the
    "Unidentified incoming call"
    You will find a lot of information.

    for example, http://www.3cx.com/blog/docs/source-identification-issues/

    Thanks
     
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  3. gdewey

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    Re: Unidentified incoming call. Review INVITE and adjust sou

    the instructions on that article refer to voip providers, but I am getting the error for voip gateways. I created a generic type and dont see where to adjust that to match

    here is my log



    16-Jul-2014 20:33:37.574 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    Invite-UNK Recv Req INVITE from 46.19.209.14:5060 tid=UzQ7taSP Call-ID=16-56DBBD5D-53C747E400007D2F-9B3F1700:
    INVITE sip:528141708076@192.168.190.214:5060 SIP/2.0
    Via: SIP/2.0/UDP 46.19.209.14;branch=z9hG4bKUzQ7taSP;rport=5060
    Max-Forwards: 70
    Contact: <sip:46.19.209.14:5060>
    To: <sip:528141708076@192.168.190.214:5060>
    From: "528183967047"<sip:528183967047@46.19.209.14>;tag=618D831A-53C747E400007D17-9B3F1700
    Call-ID: 16-56DBBD5D-53C747E400007D2F-9B3F1700
    CSeq: 10 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, UPDATE
    Content-Type: application/sdp
    User-Agent: YETI SBC node
    Content-Length: 286
    Diversion: <sip:+528141708076@sip.didww.com>;reason=unconditional
     
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