Uninstall 3cx 15.5 Win 10 Pro

Discussion in '3CX Phone System - General' started by gigaboy, Mar 11, 2018.

Thread Status:
Not open for further replies.
  1. gigaboy

    Joined:
    Jul 6, 2016
    Messages:
    7
    Likes Received:
    0
    Really having a lot of trouble getting 3CX uninstalled so I can install a fresh copy. I have backups of my settings on another drive. However, I've uninstalled using the wizard, and it is unsuccessful as the program states there is already an account. Rebooted a few times, stopped all services, tried removing folders and registry settings, etc. Nothing works.

    When I go to reinstall, the installation fails.

    Is there a manual method to uninstall ALL 3CX and its associated settings. Or is there an uninstall app made for the purpose.
     
  2. eddv123

    eddv123 Active Member

    Joined:
    Aug 15, 2017
    Messages:
    897
    Likes Received:
    137
    I can't talk for the PBX Express (if that is what you are using) as I use the standard install, but on Windows if I want to uninstall I simply go to "add remove programmes " and remove 3CX PBX from the off of server.

    If you are using Linux and have root access into the command line on the server you can use the command "apt-get purge 3cxpbx".

    This will only work if you have access to the server platform obviously.
     
  3. gigaboy

    Joined:
    Jul 6, 2016
    Messages:
    7
    Likes Received:
    0
    Wish it were that simple. Services are still listed in the services tab, but are all stopped, no way to auto remove the program.
     
  4. eddv123

    eddv123 Active Member

    Joined:
    Aug 15, 2017
    Messages:
    897
    Likes Received:
    137
    Is this a PBX Express version of 3CX?

    This being the auto wizard installation of the system?
     
  5. gigaboy

    Joined:
    Jul 6, 2016
    Messages:
    7
    Likes Received:
    0
    No, v15.5 on Win10. It looks like I've finally be able to remove it manually, deleting folders, going through the registry, reboot, using CCleaner to get rid of remaining services fragments and other junk, and rebooting again. Looks to be clean now.

    Am going to install the Debian Version as a Hyper-visor instance. Thanks for your help.
     
  6. eddv123

    eddv123 Active Member

    Joined:
    Aug 15, 2017
    Messages:
    897
    Likes Received:
    137
    If you were using the standard Windows PBX installation then why didn't "add remove programmes " not work? I've done this hundreds of times and the only thing I've known to stop this are administrator rights.

    Good shout, you can save the Windows license if you use Linux version anyway and I find it more stable.
     
  7. gigaboy

    Joined:
    Jul 6, 2016
    Messages:
    7
    Likes Received:
    0
    >> standard Windows PBX installation then why didn't "add remove programmes " not work?
    Don't know, but it kept coming up with failed removal and then reverted back.
     
Thread Status:
Not open for further replies.