Unknown Caller displayed when calling outbound

Discussion in '3CX Phone System - General' started by TrystanJ, Dec 4, 2007.

  1. TrystanJ

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    Hello,

    I have a DID from DID World Wide. I'm using GRNVoIP as my VoIP Terminator.

    Regarding Caller ID, when incoming calls are received, the caller ID is displayed.

    When I call out however, the person I am calling sees "Unknown Caller".

    When I change the settings in my 3CX Phone System, under GRNVoIP, in the section "Caller-ID is in 'user' part of..." to "From", the Caller ID is now shown. When I change it to anything else, such as "To", a Caller ID is shown, but not my number. I think it is the local termination number.

    Is there anyway to override this or have 3CX accept my user-defined Caller ID?

    Thanks,
    Trystan
     
  2. 5qg4

    5qg4 Active Member

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    For user-defined Caller ID, V5 can do.
     

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