Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Unknown Caller displayed when calling outbound

Discussion in '3CX Phone System - General' started by TrystanJ, Dec 4, 2007.

Thread Status:
Not open for further replies.
  1. TrystanJ

    Joined:
    Dec 4, 2007
    Messages:
    2
    Likes Received:
    0
    Hello,

    I have a DID from DID World Wide. I'm using GRNVoIP as my VoIP Terminator.

    Regarding Caller ID, when incoming calls are received, the caller ID is displayed.

    When I call out however, the person I am calling sees "Unknown Caller".

    When I change the settings in my 3CX Phone System, under GRNVoIP, in the section "Caller-ID is in 'user' part of..." to "From", the Caller ID is now shown. When I change it to anything else, such as "To", a Caller ID is shown, but not my number. I think it is the local termination number.

    Is there anyway to override this or have 3CX accept my user-defined Caller ID?

    Thanks,
    Trystan
     
  2. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    1
    For user-defined Caller ID, V5 can do.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.