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"unknown" caller id if set to ring cell phone is active

Discussion in '3CX Phone System - General' started by Richardkl, Sep 2, 2010.

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  1. Richardkl

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    Any Idea why I get "unknown" caller id on the mobile, if the extenstion is set to "ring my extensions and mobile at the same time" is active in the forwarding rules?

    If I use ring groups the call the extension, and if no answer ,than call the the mobile the caller id is correct
     
  2. leejor

    leejor Well-Known Member

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    You don't say how you are forwarding the call to your mobile. VoIP provider we assume.
     
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