Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

"unknown" & "private" call drop

Discussion in '3CX Phone System - General' started by optionderek, Sep 11, 2010.

Thread Status:
Not open for further replies.
  1. optionderek

    Joined:
    Jun 29, 2010
    Messages:
    11
    Likes Received:
    0
    Hi All,
    Did anyone know how to setup the system can receive all the call including "unknown" & "private" call. We had a problem with customer call in and when we pick the handset, the call will drop or sometimes even the phone will not ring if there is a "hide caller ID" call coming in. Please help.
    Thank you.
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,123
    Likes Received:
    330
    You might want to post a 3CX log showing a failed or dropped call.
     
Thread Status:
Not open for further replies.