Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Unpark from 3CX phone with auto answer

Discussion in 'Ideas' started by datamerge, Aug 23, 2016.

  1. datamerge

    datamerge New Member

    Nov 19, 2014
    Likes Received:
    Currently, when a call is unparked in 3CX phone (right click on call, select unpark) it rings the phone. This happens to physical handsets in CTI mode and also in softphone mode.

    When Unpark is selected, it would be desirable for the handset to auto answer the call. This saves a step and also creates a "hands off" operation on the phone. The phones can do it (intercom is done this way), so I imagine it would not be difficult.