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Solved Update failure

Discussion in '3CX Phone System - General' started by rvoosterhout, May 24, 2017.

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  1. rvoosterhout

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    Hi Everybody.

    This is my first post, so I hope it's ok that I ask this question here. I recently reinstalled my 3cx server, because i had some problems with the 3cx clients not showing a presence and complaining about a API connection. After the re-installation, all the clients work normal again, but I can't update my 3cx anymore.
    I read the log file, but I don't see what goes wrong. At line 2312, there is an error code which has something to do with it I think.

    Thanks in advance!
     

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  2. nb

    nb Support Team
    Staff Member 3CX Support

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    Hi
    What version are you running at the moment?
     
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  3. rvoosterhout

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    15.0.60903.0
     
  4. rvoosterhout

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    and i want to update to 15.0.62928.5
     
  5. nb

    nb Support Team
    Staff Member 3CX Support

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    This is a different case. Restart all services and try again.
    Maybe there is some corrupt download.
    If you don't manage send me a pm and I will contact you and we will fix this remotely.

    Lets close this quick because we are going to be very busy with the final.
     
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  6. nb

    nb Support Team
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    put the log file in the pm.
     
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  7. rvoosterhout

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    This thread can be closed. Update problem is gone after fresh install to 15.5.
     
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