UPDATE! How do I un-blacklist my sip client?

Discussion in '3CX Phone System - General' started by pauladams, Jul 25, 2010.

Thread Status:
Not open for further replies.
  1. pauladams

    Joined:
    Jul 25, 2010
    Messages:
    8
    Likes Received:
    0
    I was testing the feature that blacklists you after xxx attempts so I deliberately put in a bad password and tried to register a bunch of times.

    It worked and I am black listed, but I can't find where to remove my sip client (soft phone) from the blacklist. The blacklist in the management console is empty. Nothing is logged in the server console anymore when I try to log in and I get auth failed on the 3cx phone.

    I assume that I don't need to throw this phone away and buy a new one.

    Yes, I did search the forums but couldnt find what I was looking for.

    Thank you for any help you can provide! :p

    ---------

    UPDATE: Please help if you can...
     
  2. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

    Joined:
    Nov 19, 2008
    Messages:
    1,458
    Likes Received:
    92
    There's also another option that sets for how long the blacklist will last. This is set to 1800 by default ( 30 mins ).
    You can either wait for that time to timeout, or you can simply restart the phonesystem which automatically clears the ban.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. pauladams

    Joined:
    Jul 25, 2010
    Messages:
    8
    Likes Received:
    0
    Yes, I am a moron.

    I set the blackout time to be really high (trying to be super-secure) and when I failed I was blacklisted for days.

    I set the blackout time to three minutes and restarted the service and was able to get back in.

    Thank you for the reply. :mrgreen:
     
  4. feels

    Joined:
    Aug 18, 2011
    Messages:
    3
    Likes Received:
    0
    To unblock blacklisted IP in 3CX Phone System version 10

    See my blog http://singcheong.blogspot.com/2011/08/3cx-unblock-blacklisted-ip.html

    There is a IP Blacklist tab under Advanced setting for this version
     
Thread Status:
Not open for further replies.