Updating firmware on Polycom 450/650 phones

Discussion in '3CX Phone System - General' started by kforfa, Mar 15, 2017.

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  1. kforfa

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    Downloaded the new firmware from 3CX, however, we need to test specific phones. We use the DHCP Option 66 feature. Does anyone know how to segregate test phones from production?
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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  3. kforfa

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    Thanks for the advice. We were able to successfully test the firmware update on our Polycom 450/650's. We also have Polycom VVX 1500D phones. Does 3CX support this model? I downloaded the latest firmware from the Polycom site, but would like to know if there are any gotchas with this model.
    Thanks!
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Please note that this model is not supported and no template exists for this model. You will have to manually add these phones and see if they work for you
     
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