Upgrade 11 to 12 = license errors

Discussion in '3CX Phone System - General' started by inteq, Dec 9, 2013.

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  1. inteq

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    Hello

    Being using 3CX version 11 for some time and now we just upgraded to version 12.
    We had license for 3CX Professional 11 with 16 calls, now 12 Standard with 16 calls as shown in the license screen.

    With this occasion, we have started to see some new errors.

    Lots of:
    09-Dec-2013 14:15:04.045 [CM101004]: License Limit: Call Queues are not covered under current license
    09-Dec-2013 14:14:52.261 [CM101004]: License Limit: Call Queues are not covered under current license
    09-Dec-2013 14:14:40.467 [CM101004]: License Limit: Call Queues are not covered under current license


    and
    License limit is reached, active calls: [119,120,121]

    Checking the Trunk Status and event log, I see no more than 2-4 active calls, still the above mentioned errors appear.

    Any clue how to get to the bottom of this?
     

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  2. inteq

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    A service restart seems to do the trick, but the problem is this has happened couple of times last days.
    Somehow I think 3CX falls back to free mode, but it gives no warning.
     
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