Upgrade 3CX v14 to v15, I miss FQDN

Discussion in '3CX Phone System - General' started by 3cx_NextTech, Dec 8, 2016.

Thread Status:
Not open for further replies.
  1. 3cx_NextTech

    Joined:
    Dec 8, 2016
    Messages:
    2
    Likes Received:
    0
    Hi,

    I using 3CX v14 very good. My problem:
    - V14 I used to Windows Server 2012. V15 - Debian 8
    - I backup v14 not inclued Call recording
    - I instal 3CX v15 ok.
    - The first, webconfig v15, I upload file config v14 --> Next --> IP WAN --> FQDN ( I type domain old) --> Restore ok
    - But FQDN is 3cx-v15.3cx.asia?? What? I can't fix it.

    Help me!!! Thanks a lot! I write English poor, sr

    Thanks,
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,443
    Likes Received:
    282
    Hello there,

    Upon installation your license key is bound to the FQDN you choose. To change this you will need to login to the ERP with your credentials and release the key from the FQDN. Then you will need to un-install 3CX and re-install using the correct FQDN. Make sure you are running the Webconfig from a supported browser preferably google chrome to avoid any display issues and accidentally picking the wrong FQDN.
     
    3cx_NextTech likes this.
  3. 3cx_NextTech

    Joined:
    Dec 8, 2016
    Messages:
    2
    Likes Received:
    0
    Thanks reply,

    I think, too. I'll contact to Resellers. Thank U again!
    Good luck!!
     
Thread Status:
Not open for further replies.