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Upgrade 3CX v14 to v15, I miss FQDN

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3cx_NextTech

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Hi,

I using 3CX v14 very good. My problem:
- V14 I used to Windows Server 2012. V15 - Debian 8
- I backup v14 not inclued Call recording
- I instal 3CX v15 ok.
- The first, webconfig v15, I upload file config v14 --> Next --> IP WAN --> FQDN ( I type domain old) --> Restore ok
- But FQDN is 3cx-v15.3cx.asia?? What? I can't fix it.

Help me!!! Thanks a lot! I write English poor, sr

Thanks,
 
Hello there,

Upon installation your license key is bound to the FQDN you choose. To change this you will need to login to the ERP with your credentials and release the key from the FQDN. Then you will need to un-install 3CX and re-install using the correct FQDN. Make sure you are running the Webconfig from a supported browser preferably google chrome to avoid any display issues and accidentally picking the wrong FQDN.
 
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Thanks reply,

I think, too. I'll contact to Resellers. Thank U again!
Good luck!!
 
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