Upgrade from v12.5 to v15

Discussion in '3CX Phone System - General' started by JSar, Feb 15, 2017.

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  1. JSar

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    Can I skip to v14 upgrade and go right to v15 sp4?
     
  2. leejor

    leejor Well-Known Member

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  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    You can but you will need to manually convert your call history (if you need it). After the upgrade to v15 locate and run CHconverter.exe from C:\Program Files\3CX Phone System\Instance1\Bin.
    it will ask you for the path of the v12.5 backup file used in the upgrade, type in the location of the v12.5 backup.zip file and press enter. Call history will be pulled into v15 from the 12.5 backup.
     
  4. jbryant84

    jbryant84 New Member

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    You need to convert all custom audio files (IVR, Queue menus, voicemail prompts, hold music, etc) as well
     
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