Upgrade to 15.5 SP3 fails with COMException error (0x800705AF)

Discussion in '3CX Phone System - General' started by JulieMc, Feb 13, 2018.

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  1. JulieMc

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    An error occurred while updating your 3CX Phone System:
    STATE:Unknown
    DATE:2018-02-10 09:46:11
    PROCESS:updater2.exe
    EXCEPTION:System.Runtime.InteropServices.COMException (0x800705AF)
    at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
    at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
    at Updater2.Program.GetPathToService(String name)
    at Updater2.Program.DoWork(InterProcessSync syncLock)

    ****
    Updater2 log says update was attempted 2/12 at 17:00
    A new version was downloaded from https://downloads.3cx.com/downloads/v155/sp150/PatchX3_64.zip and extracted.
    Update commences.
    All services are stopped,
    And then system gets an OutOfMemoryException:
    2018/02/12 17:00:21.995|0001| System.OutOfMemoryException
    at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
    at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
    at Updater2.Program.GetPathToService(String name)
    at Updater2.Program.DoWork(InterProcessSync syncLock)

    ****
    Application Event log reports numerous instances of this error:
    The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: LOG: could not receive data from client: No connection could be made because the target machine actively refused it.
     
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