Upgrade to v12.5 from V11

Discussion in '3CX Phone System - General' started by eeknz, Jan 28, 2015.

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  1. eeknz

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    Is the 11 > 12.5 migration a one step upgrade, or do I have to go 11 > 12 > 12.5?

    Thanks

    Andrew
     
  2. pj3cx

    pj3cx Active Member

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    Hi there,
    Kindly note that you'll have to :
    - ensure you are running latest service pack for v11 (sp4A),
    - backup,
    - uninstall 3cx phone system,
    - install v12 (from our website you'll get latest version with sp6.1),
    - restore
    - backup on 12,
    - uninstall,
    - install 12.5
    - restore latest backup.
     
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  3. Patch1

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    I'm intending to do the same. I have current maintenance.
    Where do I download v12 from?

    Edit:
    Never mind I guessed from the v11 update offer post, but for others these worked for me
    downloads.3cx.com/downloads/3CXPhoneSystem11.exe
    downloads.3cx.com/downloads/3CXPhoneSystem12.exe
     
  4. Patch1

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    I had a look at the upgrade instruction
    http://www.3cx.com/blog/docs/upgrade-3cx-phone-system/
    http://www.3cx.com/manual/3CXPhoneSystemManual12.pdf
    http://www.3cx.com/manual/3CXPhoneSystemManual125.pdf
    but was still unsure about a couple of things

    Just to clarify.
    Is the purpose of installing v12 just to convert a v11 backup to a v12 backup? If so can I just do it on a test rig not connected to my usual phone network?
    Do I need to update the MyPhone client on all computers while running v12 or can I wait and do that once with v12.5?
    Do I need to configure features new to v12 like "Extension Management Permissions", "Extension Groups" etc or can that all wait to v12.5?
     
  5. cobaltit

    cobaltit Well-Known Member

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    @Patch1

    - Yes the purpose up installing v12 is just to convert a v11 backup to v12 backup. Theoretically you can do it anywhere, but I've always done it 'in-place'
    - The v12/v125 MyPhone is a completely re-written client, there is no upgrade. So you would deploy the client via the welcome email in v125 and you will need to remove the old v11 client manually.
    - You can wait till you get on v125 for the Extension Management stuff. It will just default everyone in the same group/permissions
     
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