Solved Upgraded from PBX Edition to Standard but SIP Trunk Limit Reached

Discussion in '3CX Phone System - General' started by Brett Coleman, Jun 30, 2017.

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  1. Brett Coleman

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    Good morning All,

    I am running into an issue that (I think) should not be occurring.

    Yesterday, I used PBX Express to deploy 3CX onto the Google Cloud Engine and shortly thereafter paid for an upgrade to the Standard Annual version with 8SC.

    While trying to setup a 2nd SIP provider, I received this message:
    upload_2017-6-30_9-27-4.png

    Here's a print from the license screen:
    upload_2017-6-30_9-27-46.png

    Ideas on how to fix? Or perhaps a 'bug'?
     
  2. CentrexJ

    CentrexJ Member

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    Try restarting services
     
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  3. Brett Coleman

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    I rebooted the server no luck; I then tried restarting services...still not allowing more than 1 trunk.
     
  4. agp

    agp 3CX Team

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    Hi @Brett Coleman ,

    Navigate to Settings> License, click EDIT and then OK.

    Then clear your browser's cache and refresh the page.

    Let me know if that works for you.
     
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  5. Brett Coleman

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    BINGO! It now allows more than 1 SIP Trunk.

    Thank you!
     
  6. agp

    agp 3CX Team

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    You are welcome :)
     
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