Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Solved Upgraded from PBX Edition to Standard but SIP Trunk Limit Reached

Discussion in '3CX Phone System - General' started by Brett Coleman, Jun 30, 2017.

Thread Status:
Not open for further replies.
  1. Brett Coleman

    Joined:
    Jun 20, 2017
    Messages:
    27
    Likes Received:
    4
    Good morning All,

    I am running into an issue that (I think) should not be occurring.

    Yesterday, I used PBX Express to deploy 3CX onto the Google Cloud Engine and shortly thereafter paid for an upgrade to the Standard Annual version with 8SC.

    While trying to setup a 2nd SIP provider, I received this message:
    upload_2017-6-30_9-27-4.png

    Here's a print from the license screen:
    upload_2017-6-30_9-27-46.png

    Ideas on how to fix? Or perhaps a 'bug'?
     
  2. CentrexJ

    CentrexJ Member

    Joined:
    May 5, 2009
    Messages:
    458
    Likes Received:
    75
    Try restarting services
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Brett Coleman

    Joined:
    Jun 20, 2017
    Messages:
    27
    Likes Received:
    4
    I rebooted the server no luck; I then tried restarting services...still not allowing more than 1 trunk.
     
  4. agp

    agp 3CX Team

    Joined:
    Aug 19, 2015
    Messages:
    151
    Likes Received:
    22
    Hi @Brett Coleman ,

    Navigate to Settings> License, click EDIT and then OK.

    Then clear your browser's cache and refresh the page.

    Let me know if that works for you.
     
    Brett Coleman likes this.
  5. Brett Coleman

    Joined:
    Jun 20, 2017
    Messages:
    27
    Likes Received:
    4
    BINGO! It now allows more than 1 SIP Trunk.

    Thank you!
     
  6. agp

    agp 3CX Team

    Joined:
    Aug 19, 2015
    Messages:
    151
    Likes Received:
    22
    You are welcome :)
     
Thread Status:
Not open for further replies.