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Upgrading from v11 to v12

Discussion in '3CX Phone System - General' started by brianoakes, Oct 27, 2013.

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  1. brianoakes

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    Howdy!

    We are current in our upgrade insurance through April 2014. What is the process to upgrade to v12. Is there a cost?

    I assume it's just a backup and then an install, and the settings will migrate. Can I just download the trial, and will my key work?

    Thanks!
     
  2. complex1

    complex1 Active Member

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    Hi Brian,

    There are no costs involved to upgrade your Phone System.

    As you can read in the release notes of v12 SP2 (http://www.3cx.com/blog/releases/3cx-phone-system-12-service-pack-2/)
    "Backup your 3CX Phone System, uninstall your current version and download and install the latest version. Once the installation has finished, restore your backup."

    And: "3CXPhone System version 11 users can remove 3CX MyPhone, Desktop Components and Silverlight using this tool http://downloads.3cx.com/downloads/3CXV11MyPhoneCleanupTool.msi"
     
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  3. brianoakes

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    Thanks for the info! I will do some testing and get working toward the update. Thanks!
     
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