Upgrading from v9

Discussion in '3CX Phone System - General' started by ChrisPriest, Jul 15, 2011.

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  1. ChrisPriest

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    Hi All,

    Just a quick one, if we upgrade to v10, will the assistants automatically upgrade to the Silverlight version?

    Best Regards
    Chris
     
  2. nbailey

    nbailey Member

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    Hello,

    No they won't, you need to uninstall the assistant, uninstall V9 (do a backup of course) and install fresh V10.

    Thanks,
    Nate
     
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  3. willow

    willow Member

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    the assistant and the myphone app are 2 different things. The assistant will fail to connect and you be forced to download the assistant if you want or you can use the webpage. i do beleive that that you will also need to re setup any outlook intergration you are using as it is a different product.
     
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