"use intercom when calling"

Discussion in '3CX Phone System - General' started by netswork, Sep 26, 2012.

Thread Status:
Not open for further replies.
  1. netswork

    netswork Active Member

    Joined:
    Mar 11, 2011
    Messages:
    577
    Likes Received:
    1
    We have polycom 550 phones, I have set the option in myphone for call deskphone to "user intercom when calling".

    When I make a call with myphone the desk phone rings from makecall but never picks up on the speakerphone, I am still forced to answer the "make call" before it starts the call.

    Anyone seen this?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. fioreit

    Joined:
    Apr 6, 2012
    Messages:
    23
    Likes Received:
    0
    I get the same thing on our IP 650's .

    The only phone it works for me on is a Yealink T-38 that I bought to test out. I think its a compatibility thing between 3cx and Polycom. Since the Polycom phones aren't "Officially" supported by 3cx, little features like this don't work the same as they do with a Phone that is "Officially" supported.
     
Thread Status:
Not open for further replies.