User extentions taking first two buttons on phone

Discussion in '3CX Phone System - General' started by Jaymz, Oct 19, 2016.

Thread Status:
Not open for further replies.
  1. Jaymz

    Joined:
    Mar 1, 2007
    Messages:
    1
    Likes Received:
    0
    We have a new v15 SP2 install going in. Adding the phones each user extension is taking up the first two buttons on each phone. We are using Polycom VVX410 and Polycom VVX 311 phones.
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,758
    Likes Received:
    286
    I seem to recall that being the case (the default) for a while now. The thinking is probably that , as a default, on a multi line set, the user will want to be able to take, or make, a second call, after putting the first on hold.
     
  3. JAF

    JAF

    Joined:
    Oct 27, 2016
    Messages:
    1
    Likes Received:
    0
    The V15 SP1 templates did not have the extra buttons.

    This is the part that is different.
    reg.1.lineKeys="2">

    On V15 SP1 is it
    reg.1.lineKeys="1">


    Is this a bug?
     
Thread Status:
Not open for further replies.