Hello, i am using 3cx system V11SP2 with local installations of myphone, when incomming call comes in it popups a crm program with the string %callid% this works But when transfering the call (attended) to another person, the person who gets the call pops up the crm with the nummber of exension from who is transfering the call and not the orginal caller id. the most offices work this way (receptionist picks up the calls and transfer it to the right person.) so using CRM pop up is useless in this way. the old PBX Avaya IP office does the transfer correct . anybody an idea to hande this with 3cx ?