using SIP apps on IPhone and Droid devices

Discussion in '3CX Phone System - General' started by purvis, May 20, 2010.

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  1. purvis

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    I'm not even sure if this is possible, but here goes. All I have right now is two 3CX systems set up, one each in two offices. I've succesfully created a bridge and can make calls between offices, pass CID, etc. Eventually I'm going to add a PRI for service, but we're just in testing phase right now.

    I want to see if our IPhone and Droid device users can make and take internal calls. I don't need them to leave them phone system at all. I installed SipDroid on my own phone, and I've succesfully got it to register by opening SIP_UDP port on my router and pointed it to my 3CX machine. I am able to make calls to the Droid from inside, but when I dial to an internal extension (1001@domain.com), nothing happens. Nothing shows up in the event log on the server either.
    Is there another port I need to open, or do I have some kind of netork issue or what?

    Oh, the default gateway of the 3CX is the same IP as the internal interface of the router that I'm using as well. Any ideas?
     
  2. leejor

    leejor Well-Known Member

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    The Apps should work, or have similar problems to any other external extension that you are trying to set up.

    Please clairify...the the Droid takes and makes calls when registered on the same network as 3CX?

    Not sure what you mean when you say "dial an internal extension", is this from the same network or are you now talking about call attempts when the phone is on a different network? Is the phone showing up as being registered, what does the 3Cx log look like when it does, are you seeing the public IP and correct port of the phone?

    1001@domain.com suggests that you are using a DynDNS service or have a domain name rather than a fixed IP. Did you put the "domain.com" name in the 3CX settings, I think it's in the advanced section.

    I take it this is from an external call attempt. You should see something if the call is being sent to the correct IP, even if it's being rejected. Your 3CX router needs port 5060 and the 9000 range (read the manual) to be forwarded to 3CX.

    When using any external extension (other than in a VPN or tunnel setup), you should have STUN setup and enabled.

    The fact that both routers use the same Ip range shouldn't make a difference as all devices are referred to by their public IP and port numbers.
     
  3. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    SipDroid has a fair amount of issues.

    I'd suggest you try the same thing with SipAgent on your Droid Phone. If it doesn't work i'd go around checking my network configuration / ports / firewall.
     
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  4. sigma1

    sigma1 Active Member

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    SipAgent on Droid is amazing. Just turn on echo cancelation. When I am in any of our offices and rtoaming around, all the calls are FWD to my MotoDroid via SipAgent over WiFi.
     
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