V.1.1.5 - Won't register on home Wi-Fi

Discussion in 'iOS' started by healthy, Nov 14, 2012.

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  1. healthy

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    Device Info
    -------------------------------------------------------
    Phone Model: iPhone
    Generation: 5
    Firmware Version: 6.0.1
    Jailbreak: [NO]
    Cydia Installed: [NO]

    Issue Info
    -------------------------------------------------------
    Handset: [N/A]
    Contacts: [N/A]
    Connection: [WiFi]
    Server: [External]

    When on my home network, where I have a Mac with iSoftPhone running correctly, I cannot register. If I turn off Wi-Fi, it registers quickly.
    Any ideas? I am behind an Apple Time Capsule (Air Port Extreme) at home.
    Thanks,
    Scott
     
  2. leejor

    leejor Well-Known Member

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    Could it be a port conflict between the 3CX phone and an existing SIP phone on the same network?
     
  3. healthy

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    I had a desk VoIP phone at one point but no ports were forwarded...

    I have even tried a different router and am having the same issue.

    Thanks,
    Scott
     
  4. healthy

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    Physically unplugged the router for 5 minutes then plugged it back in. When I attempted to attach wi-fi, I received an error, so I deleted the Wireless network and re-added. Now it is back in order!
    Thanks,
    Scott
     
  5. leejor

    leejor Well-Known Member

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    Not sure what the issue was (phone or router), but I have seen some routers that "remember" that a particular IP/MAC was using port 5060 (usually the default for most SIP devices), for an unusually long time. This would not even require port forwarding to be set-up.
    Glad to hear you got it working.
     
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