V1.1.2-Dial Phonebook without 9 and local extensions [Solved

Discussion in 'iOS' started by nintendo1889, Nov 2, 2011.

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  1. nintendo1889

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    Is there a way to dial local four digit extensions as well as numbers in the iphone phonebook without adding a 9?

    This is an Allworx PBX.


    Device Info
    -------------------------------------------------------
    Phone Model: [iPhone]
    Generation: [3GS]
    Firmware Version: [Latest??]
    Jailbreak: [NO]
    Cydia Installed: [NO]

    Issue Info
    -------------------------------------------------------
    Handset: [Extension Dialing]
    Contacts: [Local]
    Connection: [WiFi and 3G]
    Server: [External]
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Re: V1.1.2-Dial Phonebook without 9 and local extensions

    Hi
    I'm not sure I properly understood. Prefixing a number is PBX/provider related (so called "outbound rules"), exactly the same as country code - with "9" you tell the PBX/Provider where to route your number, as country code tells to which country. So, is not phone-related.
    But, if you want to "automatically" route a number from the phonebook to a specific "9", then in 3CXPhone's account settings, in Integration, set the "Phonebook prefix" to 9. In this way, when you will choose 1234 from phonebook, it will be dialed as 91234.
    Hope it helps
     
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  3. nintendo1889

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    Re: V1.1.2-Dial Phonebook without 9 and local extensions

    Thanks for the reply Vali_3cx. So there's no dialplan support - eg: if a number is x number of digits, don't dial a 9? Then for x number of digits always dial a 9?
     
  4. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    Re: V1.1.2-Dial Phonebook without 9 and local extensions

    no, this should be solved on the outbound rules of the Phone System.
     
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  5. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    Re: V1.1.2-Dial Phonebook without 9 and local extensions [So

    if your phone system at the moment does not support something like this, check out our 3CX Phone System.
    V11 has been just send out. Check it out.
     
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  6. nintendo1889

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    Re: V1.1.2-Dial Phonebook without 9 and local extensions [So

    We're a pbx integrator.

    What's the benefits of 3CX over the systems we sell?

    xlite/bria have a regexp type of matching feature.
     
  7. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    Re: V1.1.2-Dial Phonebook without 9 and local extensions [So

    you are coming to the right time.
    Check our new version out: http://www.3cx.com/blog/releases/3cx-phone-system-version-11-beta-available/
    A key to test all functions is at the end of the post.

    A a member of the partner-tean will get in touch with you to present the system to you in more detail.
     
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