v10 - E-mail for VoiceMsgs - change the BODY text**FIXED

Discussion in '3CX Phone System - General' started by jr3151006, May 11, 2011.

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  1. jr3151006

    jr3151006 New Member

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    There is a way to change the e-mail body text???

    I would like to remember the 'receiver' that he can listen that audio from your phone or even using the '3CX MyPhone Portal', providing the URL link, of course!

    tks,

    Renato P
     
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  2. nb

    nb Support Team
    Staff Member 3CX Support

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    Re: v10 - E-mail for VoiceMsgs - change the BODY text

    Yes - Voicemail in v10 is customized completely using the Voicemail template file.

    Management console/Settings/Provisioning templates/Voicemail dropdown.

    The actual files are here

    C:\ProgramData\3CX\Data\Http\Templates

    You will find

    VMNTemplate.xml - this is the voicemail template
    MailTemplate.txt - this is the welcome email template.
     
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  3. jr3151006

    jr3151006 New Member

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    Now I got it!

    tks,

    Renato P
     
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  4. nb

    nb Support Team
    Staff Member 3CX Support

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    Good - thanks for the update. i will make 1 small pointer for you....

    If in a service pack we make a change in this template, then we will have to ship it with the service pack.

    So in this case if you made some changes to the file, you will loose them but you will get the latest version from 3CX. For example in the next service pack we have some new variables in the welcome email template. if you customized this welcome email template with your changes, and the next service pack is released, the updater will replace your customized file.

    So you have to do the following:

    1) We will not update files when no changes are made.
    2) Your changes are not lost and after every service pack a rollback folder is created. Example: In my case in C:\ProgramData\3CX\RollBack

    So you can follow the structure and take your "old" customized file from there.
     
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