v10 spk1 - MyPhone - 'MS Outlook Integration' missing

Discussion in '3CX Phone System - General' started by jr3151006, Jul 20, 2011.

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  1. jr3151006

    jr3151006 New Member

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    Hi,

    I´m trying to integrate with OUTLOOK as the article http://www.3cx.com/blog/myphone/microsoft-outlook/, but I´m not able to see the 'MICROSOFT OUTLOOK INTEGRATION' section. Why?

    * where can I download the '3CX MyPhone Desktop Components' ?
     
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  2. KerryG

    KerryG Active Member

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    Click on the Settings tab, then on the Preferences sub-tab. Desktop Components is the very top item.
     
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  3. jr3151006

    jr3151006 New Member

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    I have only the 'Display', 'Miscellaneous', 'Chat' and 'Prefix' sections!!!

    I´m using NFR key since we are partner. It´s the problem?????????
     
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  4. nbailey

    nbailey Member

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    when you install MyPhone locally then go settings > Preferences > Desktop components install button.
    install, be sure outlook is closed beforehand and you should be good to go. Otherwise you can go to Documents and Settings > 3CX MyPhone and they will be in this location for install. Remember you have to have it installed locally for it to work. Because from what you are mentioning it sounds like you are trying to install Desktop components from the browser which will not work.

    Thanks,
    Nate
     
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