v10 spk1 - "Wait while I transfer your call"

Discussion in '3CX Phone System - General' started by jr3151006, Jul 20, 2011.

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  1. jr3151006

    jr3151006 New Member

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    Hi,

    that audio file is listened when the caller listem the 'digital receptionist' menu and choose one option. It works fine! ok...

    But when the caller dont want wait for the options he just press a valid extension number (native feature), that audio file is not played!


    >>>> Is there a way to play that audio file in that case also?
     
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  2. willow

    willow Member

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    i suspect that it can not easily be changed. I am sure that it is build into the code of the PBX.
     
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