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V11SP4 no incoming calls after win 8.1 update

Discussion in '3CX Phone System - General' started by KenC, Dec 4, 2013.

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  1. KenC

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    I followed the windows update recommendation and installed 8.1. My 3cx v11sp4 wouldn't accept incoming calls. I tried to reinstall 3cx but when attempting to open the administrative interface got the exception "configuration server is not connected." Is there a way to fix this?

    thanks
     
  2. ian.watts

    ian.watts Active Member

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    I have not matched Windows 8 and 3CX 11.. but check on the services statuses.
    I get that when they have to restart and I didn't give it enough time.
    Else, first thing is to turn off Windows Firewall and restart the services, to see that you don't have a new "blocked" problem.
     
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