v12 Presence - Hiding active calls

Discussion in '3CX Phone System - General' started by imabev, Jan 22, 2014.

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  1. imabev

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    Is there a way to disallow certain users from being able to see who the active calls are? I think this was possible in v11 - you would see someone was on the phone but not specifically.

    I think its good that employees can see active calls. I think our culture in this office is going to initially have a problem with it. Some big brother thing they always seem to quote...
     
  2. SY

    SY Well-Known Member
    3CX Support

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    Group configuration. "Rights of Members "
    It allows you to specify
    1. who will show "own calls" to the group
    2. who will see those calls
     
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  3. imabev

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    Thanks SY. When we upgraded to v12 all users were put in to a "Default" group. In addition there were already in their "Department" groups so I overrode the permissions.

    Is there an advantage to keeping everyone in the "Default" group?
     
  4. SY

    SY Well-Known Member
    3CX Support

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    "Default" group cannot be removed, because it is a "shelter" for extensions which are not associated with other (user defined) groups. "Default" group does not have any privileges. It works the same as other (user defined) groups.
     
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