V14.0.27-3cxconfig file not working

Discussion in 'Android' started by tobiastromm, Jul 16, 2015.

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  1. tobiastromm

    tobiastromm New Member

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    Hi.

    I am trying to configure my android client with the .3cxconfig file provided by e-mail, but, after download the file to my android phone it open with Kingsoft Office instead of 3CXPhone for Android.

    How can I fix it?

    Using the "Assign to Extension" under 3CX Server is working OK.

    Phone Model: [HP Slate 6 Voice Tab]
    Firmware Version: [v1.01.07_20141017.43752]
    Android Version: [4.4.2]
     
  2. pj3cx

    pj3cx Active Member

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    Hi there,
    Can you try to uninstall 3CXPhone, and reinstall, this should recreate the file association.
     
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  3. tobiastromm

    tobiastromm New Member

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    That not solve the problem.

    I am having the same problem with another phone model.

    I should use the same provision file that work for 3CXPhone for Windows right?

    Thanks.
     
  4. pj3cx

    pj3cx Active Member

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    Yes but you must send it through a normal welcome email, opened on your mail client on android
     
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  5. tobiastromm

    tobiastromm New Member

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    Hm...

    Then it do not work with Gmail App.

    Thanks.
     
  6. Anonymous

    Anonymous Guest

    I found the same behavior in some testing. I also was able to work around it by SAVING the attached config file out of the Mail client and then opening via a file browser. This behavior only showed on the Android 5.0X phones that I tested. It seems that the Default Android 5.0X mail client doesn't quite obey all the OS file association rules.
     
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