Now before I get the " Custom Templates are not supported " routine, hear me out. In v12 I could create my own template and add it to the HTTP\Templates folder and it would show up just fine when trying to provision my phone. Now I put my template into the folder . ( Either the Instance1 or the root folder ) and the template does not show up in the list. When I restored my backup the database had the XML file properly shown in there because when I go to the Extensions tab and look at the Phone column it says that the file xxxxxxxx.ph.xml cannot be found. So I decide OK i'll modify a template that's already in there...... NOPE won't recognize those changes either. So are the templates now a thing of the past and are now somewhere in a config file or a database???