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V14 Early Media Support

Discussion in '3CX Phone System - General' started by Enoch, Mar 10, 2016.

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  1. Enoch

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    My SIP Trunk Provider requires Early Media support, but I cannot find documentation on this setting. The last post that mentions anything about Early Media was from 2014...

    Any help would be much appreciated.
     
  2. lneblett

    lneblett Well-Known Member

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    Not sure if this will help, but...............


    In V14 under parameters, you can do a search for early media (put a check in description) and it will show the options available for same. In my instance, it shows early media to be enabled, but I do not recall if I had set that from earlier versions and it simply migrated when doing a restore after upgrading.
     
  3. Enoch

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    @lneblett under which parameters? for the SIP Trunk? Sorry can you be a little more specific?
     
  4. Enoch

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    nevermind found it... doesn't make sense as to why the Parameters settings for V14 are located within: 3CX Managements Panel > Troubleshooting > Parameters
     
  5. craigreilly

    craigreilly Well-Known Member

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    they are under troubleshooting - because under normal circumstances, you should not have to touch them.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. Enoch

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    Did a review of the setting again Troubleshooting > Parameters > Name > ENABLEEARLYMEDIA

    Now here is where I'm a little confused. The description says "Switch off Early Media Support on 1 or off 0"

    So does this mean:
    1 (turns on) - Switch off Early Media Support (aka turns OFF Early Media Support?)
    0 (turns off) - Switch off Early Media Support (aka turns ON Early Media Support?)

    The double negative throws me off here...
     
  7. lneblett

    lneblett Well-Known Member

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    Well, I agree and guess the only way to conclusively determine which one works (if either) is to try both and then settle on the setting that meets the need.
     
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