v14 "HTTP Error 404. The requested resource is not found" Default Site

Discussion in 'Windows' started by Informatics, Oct 27, 2016.

Thread Status:
Not open for further replies.
  1. Informatics

    Joined:
    Oct 26, 2010
    Messages:
    7
    Likes Received:
    0
    I've installed the 3cx Software 4 times making sure I didn't miss anything and even completely backed out and removed the IIS role from the server. After a restart I tried the install again. Same result.

    I can bring the Management console up via the public facing FQDN (on the server) but double click on the icon placed on the desktop simple gives me "HTTP Error 404. The requested resource is not found."

    Help, please.

    Thanks ahead of time for your assistance.
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,563
    Likes Received:
    245
    If you right click on the icon, then select properties, where does it "point" to? You could edit that to take you to the correct location. I'm not certain why it is incorrect.
     
  3. Informatics

    Joined:
    Oct 26, 2010
    Messages:
    7
    Likes Received:
    0
    Thanks for replying!

    The URL is going to the 'Default web Site'. URL is pointing to our internal domain:

    3cxv14.XX.XXXXXXXXXXX.com:80/management

    It resolves properly but stating that the folder doesn't exist.
     
  4. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,563
    Likes Received:
    245
  5. Informatics

    Joined:
    Oct 26, 2010
    Messages:
    7
    Likes Received:
    0
    Under 12.5 it was :5000. With v14 it changed to :80. Just to be clear, I've done nothing other then fill in the values during the installation.

    Browse from my desk and receive this error:
    404 - File or directory not found.
    The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

    Locally on the server:
    404 - File or directory not found.
    The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

    Detailed Error Information:
    Module IIS Web Core
    Notification MapRequestHandler
    Handler StaticFile
    Error Code 0x80070002
    Requested URL http://3cxv14.XX.XXXXXXXXXXX.com:80/management
    Physical Path C:\inetpub\wwwroot\management
    Logon Method Anonymous
    Logon User Anonymous

    The folder is completely missing
     
  6. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,563
    Likes Received:
    245
    Might be grasping at straws, but have you tried "Run as Administrator"?
     
  7. Informatics

    Joined:
    Oct 26, 2010
    Messages:
    7
    Likes Received:
    0
    Tried that on the first day. The 3cx installation created a shortcut to a web folder that doesn't exist.

    Another point that I need to make that isn't clear to me: Under Default Web Site is '3CXCloudWebService'. The other Site other then Default Web Site is instance01.
     
Thread Status:
Not open for further replies.