Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

v14 initiate calls from outlook via desk phone

Discussion in '3CX Phone System - General' started by agila, Sep 9, 2015.

Thread Status:
Not open for further replies.
  1. agila

    Joined:
    Aug 27, 2015
    Messages:
    3
    Likes Received:
    0
    as the subject suggests looking to initiate calls from outlook 2010/2013 which goes is then passed to the desktop phone.
    have seen there was a 3cx assistant for v12 but so far have not been able to download this as can't seem to find the dload.

    does anyone know if this is something that V14 can do or is it only usable via soft phone

    thanks
     
  2. Saqqara

    Saqqara Well-Known Member

    Joined:
    Mar 12, 2014
    Messages:
    1,251
    Likes Received:
    202
    Install 3CXPhone in CTI mode - http://downloads.3cx.com/downloads/3CXPhoneforWindows14.msi , http://www.3cx.com/docs/3cxphone-deployment-administration/

    Within the console, you probably need to check / change extension settings under the 3CXPhone tab

    Download the plugin for Outlook - http://www.3cx.com/docs/microsoft-outlook/
     
  3. agila

    Joined:
    Aug 27, 2015
    Messages:
    3
    Likes Received:
    0
    thank you very much
     
Thread Status:
Not open for further replies.