- Joined
- Feb 10, 2012
- Messages
- 8
- Reaction score
- 0
Device Info
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Phone Model: iPhone 5s
Firmware Version: 9.0.1
Jailbreak: NO
Cydia Installed: NO
Issue Info
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Since upgrading our 3CX server to V14, as well as the iPhone App, the presence information in the top left corner of the iPhone App cycles continually between Connecting > Timeout
The same happens whether I'm on the LAN via Wifi or out of the office via 3G.
I have tried re-installing and re-provisioning the App, but this hasn't helped. The App registers OK, and the voicemail and Q icons work fine. I can make and receive calls OK. Just the presence information doesn't work.
Any suggestions where else to look for the cause?
Thanks,
Adriaan
-------------------------------------------------------
Phone Model: iPhone 5s
Firmware Version: 9.0.1
Jailbreak: NO
Cydia Installed: NO
Issue Info
-------------------------------------------------------
Since upgrading our 3CX server to V14, as well as the iPhone App, the presence information in the top left corner of the iPhone App cycles continually between Connecting > Timeout
The same happens whether I'm on the LAN via Wifi or out of the office via 3G.
I have tried re-installing and re-provisioning the App, but this hasn't helped. The App registers OK, and the voicemail and Q icons work fine. I can make and receive calls OK. Just the presence information doesn't work.
Any suggestions where else to look for the cause?
Thanks,
Adriaan