v14 SP2 presence manager agent order

Discussion in 'Windows' started by mikeimpo, Dec 9, 2015.

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  1. mikeimpo

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    In the Q-Manager and Manager views in the new presence manager is it possible to sort the agents by their order in the queue?

    For example we use a prioritized hunt method for our queue and it would be helpful if the order of the agents in the presence manager reflected the agents order in the queue.

    The only options I see that are available for sorting are by extension number, first name, last name.
     
  2. MichaelB

    MichaelB Member
    3CX Support

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    You are correct for now sorting is done by by extension number, first name, last name. Before its was by extension number. What I can propose open on ideas so they vote.

    Thanks
     
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