V14SP1 Call History Service not working

Discussion in '3CX Phone System - General' started by eagle2, Nov 23, 2015.

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  1. eagle2

    eagle2 Well-Known Member

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    I'm experiencing several times already problems with calls reporting -- logs stop suddenly at certain moment and will not continue unless Call History service is not restarted. No error reported by 3CX like service failure.

    The problem is not related to my installation, nevertheless it is made on a freshly installed Win 2012R2 Standard Server on a Virtual Machine using VMware. Two other instances, one virtual, one physical, I'm supporting, also have same problems with call logs suddenly stopping.
     
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  2. pj3cx

    pj3cx Active Member

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    Hi there,
    Feel free to open a ticket on our support portal so that we can investigate this issue further.
     
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  3. eagle2

    eagle2 Well-Known Member

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    Next time it happens, I'll open ticket with sure.
    Hope issue to be fixed in SP2, as this seems to be wider problem.
    I'm currently installing V12.5 to avoid customer complains.
     
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