V14SP2 - CDR - DID Tracking

Discussion in '3CX Phone System - General' started by Futureweb, Dec 3, 2015.

Thread Status:
Not open for further replies.
  1. Futureweb

    Futureweb New Member

    Joined:
    Jun 29, 2015
    Messages:
    162
    Likes Received:
    11
    Hello,

    we upgraded to V14SP2 because of the returned CDR Feature. We need to track multiple DIDs for Marketing Statistics. Every Advertisement we do got its own DID. Within 3CX incoming Rules are configured 012345678* (Number + *) - so all of those Marketing DIDs are Routed to the same Queue.
    Now my Problem is that I don't see the called DID (called Number) within the CDR nor within the LOGs ... it just shows me the Extension of the reached Queue/Phone which picked the call - but never the *called number* / *called DID*
    We can't create an incoming Rule/Extension for every DID used for Marketing as they change to often / are way too much / often are not known outside Marketing Dept. (Thousands/Ten Thousands of Numbers ...)

    Hope someone can help me on this?

    Thank you, bye from Austria
    Andreas Schnederle-Wagner
     
  2. Futureweb

    Futureweb New Member

    Joined:
    Jun 29, 2015
    Messages:
    162
    Likes Received:
    11
    Re: V14SP2 - CDR

    a Field "to-did" would be needed I guess ... ?

    Andreas
     
  3. Futureweb

    Futureweb New Member

    Joined:
    Jun 29, 2015
    Messages:
    162
    Likes Received:
    11
    really noone who can help me on this? As it's a "must have Feature" for an implementation we are doing right now ...

    Andreas
     
  4. Futureweb

    Futureweb New Member

    Joined:
    Jun 29, 2015
    Messages:
    162
    Likes Received:
    11
    to be a bit more specific - we would need "Request Line URI : User Part" somewhere in the CDRs ...
     
Thread Status:
Not open for further replies.