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V14SP2 - Weird Conference Calls

Discussion in '3CX Phone System - General' started by Futureweb, Jan 19, 2016.

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  1. Futureweb

    Futureweb New Member

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    Hello,

    sometimes one of our 3CX Android Clients gets Call from Conference Service (9000) when 3CX Android Client is started ... (just happened about the 6th time within the last 2 weeks)
    Happens always on "manual open" of the Client ... on pick up - noone is on the Line ...
    Those Calls also won't show up within CDR or Server Logs??? Because of this I also don't know where those Calls are coming from.
    Any Idea how I can find out what's the cause of those Calls?

    Thx, bye from snowy Austria
    Andreas Schnederle-Wagner
     
  2. Futureweb

    Futureweb New Member

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    Just searched the "3CXPhoneSystem-20160116-151313.blrec" Log for those Calls - they aren't in there too ...
    Can it be that this call from 9000 is somehow *stuck* within the Android Client?!?
    Don't know what I could do to solve this Problem?!?
     
  3. Futureweb

    Futureweb New Member

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    I think I just found some information about this with 3CX Log Reader ... Not 100% sure - but according to the Timestamp it could fit ...

    Code:
    18.01.2016 21:48:34:063 | Currently active calls [none]
    18.01.2016 21:48:31:227 | Settings of Extn:7301 has been updated
    18.01.2016 21:48:31:206 | [CM504002]: Endpoint Extn:7301: a contact is unregistered. Contact(s): [sip:7301@127.0.0.1:5488 / 7301]
    18.01.2016 21:48:02:053 | Currently active calls [none]
    18.01.2016 21:47:50:582 | x-call-control DROP: call is not found: Y2MkM2NjZDc8YmI0ZmY5N2ZlNDBkOGYyYWNuN2U2YTT.;from-tag=5b777f6a;to-tag=b42d6874
    18.01.2016 21:47:48:418 | Settings of Extn:7301 has been updated
    18.01.2016 21:47:48:398 | [CM504001]: Endpoint Extn:7301: new contact is registered. Contact(s): [sip:7301@192.168.10.1:50195 / 7301,sip:7301@127.0.0.1:5488 / 7301]
    18.01.2016 21:47:32:041 | Currently active calls [none]
    
    
    16.01.2016 23:52:08:880 | Currently active calls [none]
    16.01.2016 23:52:10:771 | x-call-control DROP: call is not found: Y2MkM2NjZDc8YmI0ZmY5N2ZlNDBkOGYyYWNuN2U2YTT.;from-tag=5b777f6a;to-tag=b42d6874
    16.01.2016 23:52:08:680 | Currently active calls [none]
    16.01.2016 23:52:08:342 | Settings of Extn:7301 has been updated
    
    --> x-call-control DROP: call is not found <-- ???
    same id/from & to Tag on 2 completely different days? What's stuck here?!?

    Andreas
     
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