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V14SP2 WIN Client + PC Standby

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Futureweb

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Jun 29, 2015
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Hi,

we use Windows Client CTI Mode in combination with our Yealink T48G.
PC is put into Standyby over Night. When we wake up the PC - the 3CX Client can't connect to 3CX anymore. (tries infinitely to re-register with 3CX)
We need to switch from CTI-Mode to Softphone-Mode to bring it back to life.
It won't happen if the PC is only a short time within Standby (like for Lunch ...)

Andreas Schnederle-Wagner
 
Noone else is having this Problem?
 
Nope. From the IT side of things, I prevent sleep most of the time. Reboot or shut down. ;)
 
From IT side --> those Workstations are often accessed by RDP - so it's important they are available as fast as possible after WOL Magic Packet is sent ... that's why they are in Standby and not turned off ... ;-)

Andreas
 
Here a Screenshot of where the Client is "stuck" after Standy. Maybe some 3CX People could have a look into this? :)

I need to switch from CTI to Softphone and back to get the Client connected again ...

Andreas
 

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