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v15.5.5 Welcome emails not sending

Discussion in '3CX Phone System - General' started by choksw, Oct 30, 2017.

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  1. choksw

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    Hi all, I have v15.5.5 windows version and I have set up emails settings correctly. I am using Amazon SES. When I test using "Test email" I get a response on the web dashboard and also a test email in my inbox. I also receive notifications if there are any trunk changes etc, so I confirm that the email function is up and running and the credentials are correct.

    However, when I highlight an extensions and I click on "send welcome email" nothing happens. I checked spam, and "all mail" but I do not receive this.

    Can anyone verify this? Thank You.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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