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v15.5.5 Welcome emails not sending

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choksw

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Oct 24, 2016
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Hi all, I have v15.5.5 windows version and I have set up emails settings correctly. I am using Amazon SES. When I test using "Test email" I get a response on the web dashboard and also a test email in my inbox. I also receive notifications if there are any trunk changes etc, so I confirm that the email function is up and running and the credentials are correct.

However, when I highlight an extensions and I click on "send welcome email" nothing happens. I checked spam, and "all mail" but I do not receive this.

Can anyone verify this? Thank You.
 
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A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.