v15 FQDN no longer resolves

Discussion in '3CX Phone System - General' started by asmith3006, Sep 26, 2016.

Thread Status:
Not open for further replies.
  1. asmith3006

    Joined:
    Mar 5, 2014
    Messages:
    94
    Likes Received:
    5
    I have a valid v15 maintenance contract but I noticed over the weekend that my domain (name.3cx.us) now resolves to a new IP address which isn't mine.

    How can I get this resolved? I can't see a way to refresh the ip? I'm on a static public IP so there's nothing i can think of which would cause it to change.
     
  2. asmith3006

    Joined:
    Mar 5, 2014
    Messages:
    94
    Likes Received:
    5
    Ok, I've found that the building I rent internet from pushed our phone system out of their "B" connection for a while by accident so this caused the phone system's public IP to change.

    Now it's been changed back, how long should it take for 3CX to re-register the original IP address with 3cx.us? Is there a way to force an update?
     
  3. asmith3006

    Joined:
    Mar 5, 2014
    Messages:
    94
    Likes Received:
    5
    For anyone else who finds this thread, it appears to automatically sort itself out after 48 hours. There must be a "dynamic DNS" client which runs every X hours built in.

    Would be great to get the *actual* position on this for future reference though.
     
Thread Status:
Not open for further replies.