[V15] Ring Group Name in Caller ID

Discussion in '3CX Phone System - General' started by belikecopper, Feb 7, 2017.

Tags:
Thread Status:
Not open for further replies.
  1. belikecopper

    Joined:
    Dec 20, 2016
    Messages:
    14
    Likes Received:
    1
    I have ring group routing on inbound calls set up. So if someone calls it displays
    Sales:Sales:NAME
    But because of the character limitations the NAME is cut off.

    Where can i adjust the caller ID parameters so just the Originating Caller ID is shown and not the GROUPS.

    I am using 3CX Pro V15
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    6,350
    Likes Received:
    452
    Hello @belikecopper

    Please navigate to Contacts/ Options and select do not add under "Add Group, Queue or DID/DDI Names to Caller ID".
    Let us know if that resolves your issue
    2017-02-07_12h11_19.png
     
    business54 likes this.
Thread Status:
Not open for further replies.