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[V15] Ring Group Name in Caller ID

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belikecopper

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Dec 20, 2016
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I have ring group routing on inbound calls set up. So if someone calls it displays
Sales:Sales:NAME
But because of the character limitations the NAME is cut off.

Where can i adjust the caller ID parameters so just the Originating Caller ID is shown and not the GROUPS.

I am using 3CX Pro V15
 
Hello @belikecopper

Please navigate to Contacts/ Options and select do not add under "Add Group, Queue or DID/DDI Names to Caller ID".
Let us know if that resolves your issue
2017-02-07_12h11_19.png
 
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