V3 bug on restore configuration

Discussion in '3CX Phone System - General' started by Urbok, Nov 11, 2007.

  1. Urbok

    Urbok New Member

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    I've installed and full configured a v3 in a test environement.
    at the installation time on the production server i've restored a full backup of test environement.

    Result:
    lines restored
    extensions restored
    ivr restored
    personalized voice prompt NOT RESTORED!!!

    why this?
     
  2. 5qg4

    5qg4 Active Member

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    The backup is not included "personalized voice prompt" and voice mail as well.

    "Personalized voice prompt" default path:
    c:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Data

    Voice mail default path:
    c:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Extensions

    If you want to backup both of them. You need to backup them manually.
     

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