• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

V3 bug on restore configuration

Status
Not open for further replies.

Urbok

Joined
Jul 14, 2007
Messages
120
Reaction score
0
I've installed and full configured a v3 in a test environement.
at the installation time on the production server i've restored a full backup of test environement.

Result:
lines restored
extensions restored
ivr restored
personalized voice prompt NOT RESTORED!!!

why this?
 
The backup is not included "personalized voice prompt" and voice mail as well.

"Personalized voice prompt" default path:
c:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Data

Voice mail default path:
c:\Program Files\3CX PhoneSystem\Data\Ivr\Voicemail\Extensions

If you want to backup both of them. You need to backup them manually.
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,980
Messages
751,551
Members
145,449
Latest member
itguys04
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.