Hi All, I don't know if it's just me but it seems that the "No Action" timeout feature of the DR no longer disconnects from an incoming call when the call is hung up. It repeats the DR prompt forever it would seem. Is there any way i can get it to disconnect after the specified timeout? or is there a way to configure a "disconnect" or "hang up" menu item for the timeout? I know you can press # to exit the menu but some people are still just going to hang up. Thanks. JD ***** Just been though the logs again. The call was initiated at 6:31 - 06:31:30.855 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:001 and did not end until 6:52 06:52:35.922 Call::Terminate [CM503008]: Call(6): Call is terminated 06:52:35.817 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:001 It kept the line open for 20 minutes. I have not been able to get the DR to recognize disconnect tones ever since v3. If its a regular call straight into an extension the disconnect tones work fine. (hang up and the call ends) Is there any way to fix this? Thanks again!