V6 ring group fallback to another ring roup - bug?

Discussion in '3CX Phone System - General' started by jandings, Jun 27, 2008.

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  1. jandings

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    Jun 26, 2008
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    V6.0.612.0/Enterprise Edition/loads of Snom 320s V7.1.30

    There is that nice feature in the Ring Group definiton part to define a fallback if there is no answer within time. You can choose to select ANOTHER Ring Group.

    This doesn't work. If I state another extension or voicemail it works, but falling back to another (different) Ring Group cancels the call. I can properly select the fallback Ring Group in the "Destination if no answer" section (within "Manage Advanced [Ring Groups]"), but it just doesn't work. The call is terminated after the first timeout of the first Ring Group.

    I tried different combinations and Ring Group members, to no avail. As I said, with the same settings falling back to a single extension works.

    Seems to be a bug???

    Code:
    Calling Ring Group 800 (member: 131) from extension 118, after 5 seconds the should be a fall back to Ring Group 801.
    THIS FIRST LINE IS WRONG. INSTEAD OF "TERMINATED" IT SHOULD FALL BACK TO THE NEXT RING GROUP 801!
    12:13:19.796  	Call::Terminate  	[CM503008]: Call(45): Call is terminated 
    12:13:19.781 	Call::RouteFailed 	[CM503015]: Call(45): Attempt to reach [sip:800@192.168.0.182;user=phone] failed. Reason: No Answer
    12:13:14.671 	Extension::printEndpointInfo 	[CM505001]: Ext.131: Device info: Device Identified: [Man: Snom;Mod: 320;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snom320/7.1.30] Transport: [sip:192.168.0.182:5060]
    12:13:14.671 	CallCtrl::onAnsweredCall 	[CM503002]: Call(45): Alerting sip:131@192.168.0.131:2057;line=3tr9bzun
    12:13:14.531 	CallCtrl::onSelectRouteReq 	[CM503004]: Call(45): Calling: RingAll800:131Ext.131@[Dev:sip:131@192.168.0.131:2057;line=3tr9bzun]
    12:13:14.531 	CallCtrl::onSelectRouteReq 	[CM503010]: Making route(s) to [sip:800@192.168.0.182;user=phone]
    12:13:14.531 	Extension::printEndpointInfo 	[CM505001]: Ext.118: Device info: Device Identified: [Man: Snom;Mod: 320;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snom320/7.1.30] Transport: [sip:192.168.0.182:5060]
    12:13:14.500 	CallCtrl::onIncomingCall 	[CM503001]: Call(45): Incoming call from Ext.118 to [sip:800@192.168.0.182;user=phone]
     
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