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- Dec 1, 2007
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Hi,
We upgraded from v6 to v7. When creating a new DR we get the following error message:
An exception occurred DigitalReceptionistUC Error:IVR
When we try to modify a PSTN line we get the following message:
Please enter valid values for Virtual extension Number
The extension has a unique number. Looks like our instance of v7 cannot update the configuration tables. Any suggestions?
Thanks,
Juan
Community Resources and Services for Children.
We upgraded from v6 to v7. When creating a new DR we get the following error message:
An exception occurred DigitalReceptionistUC Error:IVR
When we try to modify a PSTN line we get the following message:
Please enter valid values for Virtual extension Number
The extension has a unique number. Looks like our instance of v7 cannot update the configuration tables. Any suggestions?
Thanks,
Juan
Community Resources and Services for Children.