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V8 - Blacklisting fail when extn is part of a ring group

Discussion in '3CX Phone System - General' started by vincenzo69, Oct 14, 2010.

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  1. vincenzo69

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    Hi all,
    Firstly, please accept my apologies if this is a rookie question.
    I did search the forums for an answer or for a similiar topic but I couldnt find the information I needed hence this post.

    I am using v8 of the 3CX PABX product.
    Can someone tell me if it is possible to blacklist an external number for an extension that is part of a ring group?

    I have tried adding the pest callers to the blacklist of each extension but it doesn't work - not unless the extension is dialled via direct means (and going around the ring group).

    I hope that makes sense.

    Many thanks,
    Luke
     
  2. kidtroopa

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    Vincenzo79: Did you ever get a response to your question? I am in the same boat as you and would like to block calls coming into a ring group. Just as you said, numbers in an extension blacklist don't get blocked. 3CX admins....any input :?:
     
  3. kidtroopa

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    I went ahead and upgraded to V9 and saw the blacklist capability has moved up to the global settings. KUDOS 3cx Team!!! :mrgreen:
     
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