Vad12 Licence and Passive toolbax

Discussion in 'CRM / Helpdesk / App Integration' started by hakana, Aug 27, 2014.

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  1. hakana

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    Hi,

    i downloaded vad2 version and activate license, but except "Call Related" toolbox items, others (Control Structures, Advanced) disabled, how can they be enable ?

    and also i downloaded vad12 which is new version and install, it has also passive toolbox items and i can't activate licence in it. I try to applied http://www.3cx.com/forums/help-licence-is-suddenly-not-working-37903.html solution but did not work.
     

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  2. VAD_Support

    VAD_Support Active Member

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    Hi there!

    Are you activating a VAD license? Or a general 3CX license?

    The VAD is a product licensed separatedly, so you need to purchase a VAD license for it. Please confirm if this is your case or not.

    Kind regards.
     
  3. hakana

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    Sorry, i used my 3cx licence but vad accepted it, how it can be ? :)
     
  4. VAD_Support

    VAD_Support Active Member

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    Yes, the activation procedure doesn't give any error, but if the key doesn't belong to the VAD the licensed features are not activated. You need to buy a VAD license to work with this tool.

    Kind regards.
     
  5. hakana

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    Ok, Thanks...
     
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