Solved Ver. 15 SP update

Discussion in '3CX Phone System - General' started by business54, Jan 3, 2017.

Thread Status:
Not open for further replies.
  1. business54

    Joined:
    Apr 20, 2016
    Messages:
    56
    Likes Received:
    3
    I ran the service pack update and it has killed our SMTP. Has anybody else had this issue? We can't send/ recieve "Welcome emails", Webmeeting invites and the email test fails "This operation was canceled".
     

    Attached Files:

  2. datamerge

    datamerge New Member

    Joined:
    Nov 19, 2014
    Messages:
    176
    Likes Received:
    22
    I am running on Linux SP3 (latest). I just ran the test and it worked OK from here.
    I tested on a client system on Windows SP4 and that works fine also.
    Not much help to you I know, but at least you know it is not normal.
     
  3. cobaltit

    cobaltit Active Member

    Joined:
    Mar 22, 2012
    Messages:
    932
    Likes Received:
    151
    Have you rebooted?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. GiannosC_3CX

    GiannosC_3CX Guest

    Dear business54,

    When 3CX PhoneSystem needs to deliver email notifications, the SMTP mechanisms allowed can either be unauthenticated or authenticated using clear text. According to the error something stop the communication with SMTP. Please check your server may be configured to allow only TLS or SSL exchange or you can troubleshoot that with wireshark.
     
  5. business54

    Joined:
    Apr 20, 2016
    Messages:
    56
    Likes Received:
    3
    Nikos resolved this today. We use ESMTP server, changed to gmail and all is right with the world.
     
  6. GiannosC_3CX

    GiannosC_3CX Guest

    dear business54,

    Glad to hear that the issue is resolved and thanks for sharing the solution.
     
Thread Status:
Not open for further replies.