- Joined
- Apr 6, 2012
- Messages
- 23
- Reaction score
- 0
Here's our setup. 3cx Pro running on Server 2008, using Polycom IP 650 Handsets
Moving from Version 10 to 11 appears to have correct some of my functionality issues like Intercom Delay. But now presents other issues for me to correct.
#1. Ringtones: Incoming calls are using the Default Polycom "Low Double Trill" tone. Dispite the fact that I have a custom tone uploaded and selected on the phones. When adjusting the ringtone volume on the phone it plays the custom tone. How do I get the phone to ring with the custom tone and not the default one?
#2. Shared Parking in MyPhone: It's a great new feature to be able to use Shared Parking in the MyPhone app. However, our users are weirded out by the park slots starting with 0. And MyPhone defaults to using SP0 first. Is there a way to disable SP0 so that it parks on SP1 first?
Thanks in advance.
-Britton Johnson
Moving from Version 10 to 11 appears to have correct some of my functionality issues like Intercom Delay. But now presents other issues for me to correct.
#1. Ringtones: Incoming calls are using the Default Polycom "Low Double Trill" tone. Dispite the fact that I have a custom tone uploaded and selected on the phones. When adjusting the ringtone volume on the phone it plays the custom tone. How do I get the phone to ring with the custom tone and not the default one?
#2. Shared Parking in MyPhone: It's a great new feature to be able to use Shared Parking in the MyPhone app. However, our users are weirded out by the park slots starting with 0. And MyPhone defaults to using SP0 first. Is there a way to disable SP0 so that it parks on SP1 first?
Thanks in advance.
-Britton Johnson